Your privacy matters to us. This Privacy Policy explains precisely what personal data bos010 collects, why we collect it, how it is used and protected, and what rights you hold as a player registered on our platform. We encourage you to read this document in full before using our services.
All data transmitted between your device and bos010's servers is encrypted using industry-standard 256-bit SSL technology, preventing interception by third parties.
You have the right to access, correct, and request deletion of your personal data at any time by contacting our support team via live chat or email.
Personal data and KYC documents stored by bos010 are encrypted at rest using AES-256 standards on secured, access-controlled server infrastructure.
bos010 does not sell, rent, or trade your personal information to third-party marketers or advertisers under any circumstances.
We use cookies strictly for session management, analytics, and platform performance. Our cookie policy is fully disclosed in Section 7 of this document.
bos010 operates under internationally recognised data protection standards, applying KYC and AML compliance procedures to protect all players and the integrity of our platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
bos010 collects Personal Data through several channels depending on how you interact with the Platform. The categories of data we collect are described below.
When you open an account, we collect: your full legal name, date of birth, email address, mobile telephone number, and Indonesian residential address (including city and province). This data is mandatory; without it, we cannot create an account for you.
To comply with age verification and anti-money laundering obligations, we may collect copies of government-issued identity documents (Indonesian KTP, passport, or SIM driver's licence), proof of address documents (utility bills or bank statements from banks such as BCA, BRI, BNI, or Mandiri dated within 90 days), and, where required by enhanced due diligence, documentation evidencing your source of funds.
We record details of all deposits and withdrawals processed through supported payment channels — including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja — such as transaction amounts in IDR, timestamps, transaction reference numbers, and the payment method used. We do not store full bank account numbers or e-wallet PINs; only the minimum necessary identifiers are retained.
We automatically collect data about how you use the Platform, including pages visited, games accessed, wagers placed, odds viewed, session duration, and features interacted with. This data is used to improve Platform performance and personalise your experience.
We collect technical identifiers including your IP address, device type and model, operating system and version, browser type and version, screen resolution, time zone setting (WIB, WITA, or WIT), and referral URL. This data is used for security monitoring, fraud detection, and platform optimisation.
When you contact our support team via live chat, email, or in-app WhatsApp, we retain records of that communication, including the content of messages, timestamps, and the resolution outcome. These records are retained for quality assurance, training, and dispute resolution purposes.
bos010 applies the principle of data minimisation: we collect only the Personal Data that is strictly necessary for the purpose stated at the point of collection. We do not collect special categories of sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to a responsible gaming assessment conducted at your request.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, email, DOB, address | Account sign-up form |
| KYC / Identity Data | KTP, passport, proof of address | Document upload via Platform |
| Financial Data | Transaction amounts, payment method IDs | Deposit / withdrawal processing |
| Usage Data | Pages visited, bets placed, game sessions | Automatic Platform tracking |
| Technical Data | IP address, device type, browser | Automatic server logging |
| Communications Data | Chat logs, email threads | Support interactions |
bos010 processes your Personal Data for the following specific purposes:
bos010 processes your Personal Data only where a valid legal basis exists. The applicable legal bases are as follows:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and service delivery | Performance of contract |
| Age verification and KYC | Legal obligation & legitimate interest |
| Payment processing | Performance of contract |
| AML screening and fraud prevention | Legal obligation & legitimate interest |
| Responsible gaming monitoring | Legal obligation & legitimate interest |
| Marketing communications | Consent (withdrawable at any time) |
| Analytics and platform improvement | Legitimate interest |
| Legal and regulatory compliance | Legal obligation |
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent does not affect processing carried out on other legal bases.
bos010 does not sell, rent, or trade your Personal Data to third-party advertisers or marketers. We share Personal Data only in the limited circumstances described below:
We engage trusted service providers to perform functions on our behalf under written data processing agreements that restrict those providers from using your data for any purpose beyond the specific service they provide to bos010. These processors include:
bos010 may disclose Personal Data to government agencies, regulators, law enforcement bodies, or courts where required to do so by applicable law, a valid legal process, or a lawful request from a competent authority. We will, where permitted by law, notify you of any such disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of bos010's assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify you via your registered email address before your data becomes subject to a different privacy policy.
bos010 will never share your Personal Data with third parties for their own independent marketing purposes, and we will never share your financial data with parties who are not directly involved in processing your transactions on our Platform.
bos010 retains your Personal Data for as long as your account remains active and for a defined period thereafter, in accordance with our legal obligations and legitimate business interests. The retention periods applicable to each data category are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Registration & account data | Duration of account + 5 years | Contractual & AML obligations |
| KYC / identity documents | Duration of account + 5 years | Regulatory compliance |
| Financial transaction records | Duration of account + 7 years | Tax, AML, and audit requirements |
| Support communications | 3 years from interaction date | Dispute resolution & quality assurance |
| Technical & device logs | 12 months | Security monitoring & fraud detection |
| Marketing consent records | Until consent withdrawn + 3 years | Legal evidence of consent |
Upon expiry of the relevant retention period, Personal Data is securely deleted or irreversibly anonymised such that it can no longer be associated with an identifiable individual. Where anonymised data is retained for statistical or analytical purposes, it is no longer considered Personal Data under this Policy.
bos010 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support security functions. The categories of cookies we use are described below.
These cookies are essential for the Platform to function and cannot be disabled. They include session management cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery (CSRF), and load-balancing cookies that ensure consistent Platform performance.
These cookies remember your preferences to provide a personalised experience — for example, your time zone setting (WIB/WITA/WIT), your preferred language, and the last page you visited before logging out. Disabling functional cookies may degrade your experience on the Platform.
We use analytics cookies to understand how Players navigate the Platform — which pages attract the most traffic, where Players encounter difficulties, and how long sessions typically last. This data is collected in an aggregated, anonymised form and is used exclusively to improve the Platform. bos010 does not share analytics data with advertising networks.
Security cookies assist our fraud detection and account protection systems by allowing bos010 to identify unusual login patterns, flag potentially compromised sessions, and enforce two-factor authentication flows where applicable.
Managing Cookies: You may control cookie behaviour through your browser settings. Most modern browsers allow you to block, delete, or receive notification of cookies. Please note that disabling strictly necessary cookies will prevent you from using the Platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.
As a Player registered on bos010, you hold the following rights in relation to your Personal Data. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request".
We will respond to all verified privacy rights requests within 30 calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day window.
bos010 applies a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational measures include:
While bos010 implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for using a secure, private internet connection when accessing the Platform. bos010 will never ask for your password via any channel.
bos010 is strictly an adults-only platform. Access to and use of our services is prohibited for individuals under the age of 21 years. We take our obligations with respect to the protection of minors extremely seriously and implement the following safeguards:
bos010 does not knowingly collect Personal Data from individuals under the age of 21. If you believe that a minor has registered an account or has accessed the Platform, please contact us immediately at [email protected] so that we can take prompt action.
bos010 operates as an internationally licensed platform. As such, your Personal Data may be transferred to, stored in, or processed in countries outside Indonesia in the course of our operations — for example, where our hosting infrastructure or third-party KYC processors are located in a different jurisdiction.
Where Personal Data is transferred internationally, bos010 ensures that appropriate safeguards are in place to protect the data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include:
By registering an account on bos010, you acknowledge and consent to the transfer of your Personal Data outside Indonesia on the terms described in this section.
bos010 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. Material changes to this Policy will be communicated to you by email to your registered address and/or by a prominent notice on the Platform at least 7 days before the changes take effect, except where an urgent change is required by law, in which case it may take effect immediately.
The version number and "Last Updated" date displayed at the top of this page will be updated with each revision. We recommend reviewing this page periodically. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.
The current version of this Policy is always accessible at https://bos010.cam/privacy-policy. Archived versions of prior policies are available upon request by contacting our Data Protection Officer.
bos010 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and for handling privacy rights requests and data protection inquiries. To contact the DPO or our privacy team, use the following channels:
Note on Email Communication: When contacting us by email, please use your registered account email address to allow us to verify your identity before processing a privacy rights request. bos010 will never initiate contact requesting your account password or full payment credentials via any channel.
Transparency is at the heart of bos010. Review our related policy documents and resources to understand your full rights and obligations as a player on our platform.